Privacy Policy

DingoLink LLC ("DingoLink," "we," "our," or "us") provides software, data, reporting, and energy-related services through DingoLink.ai and affiliated products, including My Home Energy Report and Utility BillScope.

Information We Collect

We collect information you provide directly, information obtained through authorized third-party integrations, and information necessary to operate our services. This may include:

Name
Email address
Phone number
Business information
Service addresses
Utility account information
Utility usage and consumption data
Website usage information

How We Use Information

We use information to:

Deliver services
Operate software platforms
Analyze energy consumption
Generate reports
Provide customer support
Improve our products
Meet legal obligations

Utility Data

Utility data is collected only with customer authorization through approved utility data-sharing programs and utility-authorized interfaces. Customers retain ownership of utility account information. DingoLink does not sell utility customer information.

Data Security

We maintain administrative, technical, and physical safeguards designed to protect customer information, including encryption, authentication controls, access controls, and monitoring systems.

Your California Privacy Rights

California residents may request access, correction, or deletion of personal information as permitted by applicable law. Requests may be directed to privacy@dingolink.ai.

Website Sign-ups and Early Access

When you join our early-access list or contact us through our website, we collect the details you enter: name, work email, company, team size, the products you’re interested in, what slows your AI agent work, and any notes you add. We use them only to contact you about early access and related product updates. Our website provider (Squarespace) stores form submissions, and we may use an email service to send updates. We don’t sell this information. You can ask us to remove you at any time by emailing info@dingolink.ai or using the unsubscribe link in any email. We keep sign-up details until you ask us to remove them or the early-access program ends.

Contact

DingoLink LLC
privacy@dingolink.ai
https://dingolink.ai